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UK Delivery
We currently provide the following delivery options when shopping with us online:
| DELIVERY OPTIONS | COST (GBP) |
|
UK Standard Delivery |
£2.99 FREE for orders over £50 |
| UK Express Delivery Delivery within (usually 1-2 working days) of dispatch. |
£3.99 FREE for orders over £120 |
| UK Next Day Delivery (Available Monday - Thursday. Order to be placed by 1 pm) |
£7.99 |
Please note, no orders are processed on weekends, Bank Holidays, Christmas Eve and New Years Eve.
UK Standard Delivery
We dispatch all Standard Delivery orders within 48 working hours, and we aim to deliver all UK Standard Deliveries within 5 working days. During sale periods or bank holidays deliveries may take longer. If you've not received your delivery within 10 working days, please contact our Customer Care team with your name and order number – the team will be happy to help within 3 days.
PLEASE NOTE: At this time, we are unable to deliver to any PO Box addresses. Deliveries to Northern Ireland, the Highlands, Islands and AB postcodes may take longer to arrive. During busy periods, please allow up to 10 working days. If you have not received your delivery within 10 working days, please contact our Customer Care team with your name and order number.
International Delivery
We're currently offering the following delivery options for our international customers:
| COUNTRY | COST (GBP) |
| European Union | £15.00 |
| Rest of Europe | £18.00 |
| United States | £20.00 |
| Rest of North America | £18.00 |
| Middle East | £18.00 |
International Deliveries
We aim to deliver all international deliveries within the stated times, however, sometimes during busy periods and public holidays, deliveries may take longer. If you've not received your delivery within 15 working days, please contact our Customer Service team with your name and order number – the team will be in touch within 2 days.
PLEASE NOTE: All orders are shipped from the UK. Customers will be responsible for paying any applicable import duties and taxes. Charges may vary based on the contents of the order. Customers are advised to contact their local customs office for further information on current import regulations.
Customs & Import Duties
Depending on the value of your order and the destination country, your item(s) may be subject to import charges. The person receiving the order is responsible for paying these extra charges. Due to the ever changing world of customs and duties, we're unable to provide accurate information on this.
If an order is held at customs and we're unable to contact the recipient within 10 working days, this order will be cancelled. In the event that the recipient refuses to pay the import duty, the order will also be cancelled. In both of these circumstances, Love Sunshine will incur a return or destroy fee and as such we'll not be able to refund any of these orders.
We would advise contacting your local customs office prior to making any purchase.
